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4440 Series TechNotes

4440 Series

This page supports these models:
4410, 4410XT, 4410XT+, 4440, 4440XT, 4440XT+
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4400 Series Tech Notes
4440-JetDirect 4000 Series and HP JetDirect
No printing, or incorrect printing when connected to an HP Jet Direct external print server. The printer may ignore control codes, double print, pause during printing, or print partial jobs.
4440-NT 4410 / 4440 and Windows NT
Due to printer and OS issues (described in the details), GENICOM does not anticipate any driver releases for Windows NT or Windows 2000.
40T-004 4410 / 4440 Firmware
Verifying firmware revision levels in 4400 Series printers.
40T-014 "SLO" Error On A 4410 / 4440
The "SLO" error message in the display indicates that the printer is in a thermal throttle back mode.
40T-015 490, 491, 492 and 493 Errors
A constant 490, 491, 492, or 493 display on power up.
40T-016 4410 / 4440 Paper Out / Low Paper
Main control panel displays "P.O.", "L.P.P." and there is paper in the printer.
40T-020 4000 Series Timing Marks
Belt or tractor replacement requires resetting the tractor timing marks.
40T-030 4000 Series Oversize Font
No X1 vertical or horizontal expansion in oversize font.
40T-034 4000 Series - Southern Systems Channel Interface
4000 Series Using Southern Systems Channel Interface.
40T-035 4000 Series Remote Select / Deselect
Jumper settings to allow a DC1 / DC3 (decimal 17 / 19 ) to select and / or deselect a 4000 series printer.
40T-039 4410 / 4440 "SUS" Status Code
Printer loses data during a print job due to "SUS" status.
40T-041 4400 series +5V Problems
Noise from the speaker, random malfunctions, and random displays. The printer may also lose it's configuration while online, or become stuck in the power on self test.
40T-043 POSTNET Barcoding Using High Speed Draft Font
A POSTNET barcode will not print if the printer is selected for the High Speed font.
40T-044 4410 / 4440 Card Cage Configuration
When upgrading a 44C502592-G03 motherboard to a 44C502592-G04 motherboard, the printer may malfunction.
40T-046 Using Compressed Resident Fonts Under Windows
A printer resident font is selected with a CPI setting greater than 10 (such as GothicDP 15CPI). All printing is truncated or wrapped at 132 columns.
40T-047 Premature Board Failures : SMMC or SMHI boards.
Symptoms may vary from failure of the stepper motors to function, shuttle motor failures or machine faults reported during power on self test.
40U-002 4410 / 4440 ANSI EVFU Data Sheet
4410 / 4440 ANSI EVFU Data Sheet.
40U-005 4410 / 4440 XT Intermittant "rJ" Errors
Printer will intermittantly display "rJ" and stop printing.
40U-007 4000 Series - High Speed Parallel Problems
No printing, or incorrect printing when connected to an H-P Jet Direct EX print server, a Castille print server, a Pentium or 686 based PC, or other high speed parallel device.
40U-008A 4000 Series and the Intel NetPort
GENICOM 4000 series line printer will not communicate properly when connected to an Intel Netport Express XL, Netport II print server, or NetPort Express Pro.
40U-009 4400 Paper Motion Problems
The paper moves up and down when each line is printed, creating a ''jitter' effect; or paper REVERSES during form feed or print operations.
40U-011 4440 Serial Upgrade Kit
Some models of the 4410 and 4440 were sold with only a parallel interface.nbsp; To add the serial interface, install kit 44A507936-G07.
40U-013 4410XT / 4440XT "rJ" Display
The printer displays "rJ" every 13 minutes of print time.
40U-015 4410 / 4440 SDR Display
4410 / 4440 SDR Display
40U-017 DataProducts to CENTRONICS Parallel Conversion
4410 / 4440 - DataProducts to CENTRONICS Parallel Conversion
40U-018 Barcodes will Not Backup
When printing barcodes, the printer does not backup to the top of the barcode, even though printer control strap A10 is set to 1 for backup on barcode.
40U-020 4410 / 4440 and Windows NT
WHAT DRIVER DO I USE UNDER WINDOWS NT?   WHY IS THERE NO ANSI DRIVER FOR NT?
40U-022 4410 / 4440 TIP Emulation
This document outlines the control code sequences used in the TIP emulation.
40U-024 4500 Series Troubleshooting
4500 Series Troubleshooting. The 4500 is a standard 4410 / 4440 printer with an IBM coax or twinax interface
40U-025 4000 Series - HP JetDirect EX Plus
No printing, or incorrect printing when connected to an H-P Jet Direct EX Plus, 3 EX Plus print server
40U-027 The display shows PJ
The Display shows "PJ" (Paper Jam).
40U-028 4000 Series - Ribbons Tearing and Jamming
4000 Series - Ribbons Tearing and Jamming
40U-029 4000 Series - Print Creeping
Text appears to creep up the page slightly, increasing with successive pages.
40U-032 4440 Parallel Upgrade
4410 / 4440 Parallel Upgrade.
40U-036 4410 / 4440 XT Hybrid
In the fall of 1992, a limited number of printers were produced that were a hybrid between the XT and XT+ models.
40U-037 4410 / 4440 / 45XX
Printer and Interface Straps, extracted from the Maintenance Manual

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GENICOM has taken care to ensure that the information is complete, accurate and up-to-date. However, GENICOM assumes no responsibility for errors or omissions which may occur. All the information provided is subject to change from time to time at the sole discretion of GENICOM. This information is provided "as is" without warranty of any kind. GENICOM disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall GENICOM, or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if GENICOM, or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply. 

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