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4490 Series TechNotes

This page supports these models:  4470, 4470XT, 4471, 4490, 4490XT, 4492XT, 4592, 4594
(including standard and i cabinets)
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4490 Series Tech Notes
4440-JetDirect 4000 Series and HP JetDirect
No printing, or incorrect printing when connected to an HP Jet Direct external print server. The printer may ignore control codes, double print, pause during printing, or print partial jobs.
40T-002 4470 / 4490 Compatibility Mode
Features of the 4410 / 4440 Compatibility Mode implemented on the 4470 / 4490 Series.
40T-006 4470 / 4490 SMSP and SMPE Firmware
Firmware chips missing on new SMSP and SMPE boards.
40T-008 SMHI Boards Unpopulated
The SMHI board in the 4470 / 4490 is being shipped unpopulated.
40T-020 4000 Series Timing Marks
Belt or tractor replacement requires resetting the tractor timing marks.
40T-021 4470 / 4490 SMHI noresp / SMHI error
PROBLEM: A "Fault: SMHI noresp" or "Fault:SMHI error" is displayed at power up.
40T-027 4470 / 4490 SMHS/2 Boards
A new serial interface option board SMHS/2 is now available.
40T-030 4000 Series Oversize Font
No X1 vertical or horizontal expansion in oversize font.
40T-033 4000 Series SMPI Boards, Jumper J73/74
User's Manual GEK-88705 contains inaccurate description of SMPI/4 jumper J73/74.
40T-034 4000 Series Using Southern Systems Channel Interface
SYMPTOM: 4410 / 4440 / 4470 / 4490 printers fail to operate with a Southern Systems Channel Interface box.
40T-035 4000 Series Remote Select / Deselect
Jumper settings to allow a DC1 / DC3 (decimal 17 / 19 ) to select and / or deselect a 4000 series printer
40T-047 Premature Board Failures on the SMMC or SMHI boards.
Symptoms may vary from failure of the stepper motors to function, shuttle motor failures or machine faults reported during power on self test..
40T-050 Upgrading a 4490-XT or 4590-XT to a 4592-XT
When upgrading a 4490XT or a 4590XT to a 4592XT, the program menu selection SmartGraphics never appears.
40T-057 4490 Series Power Supply Board Replacement
4490-XT power supply board that may not perform to specifications.
40U-003 4000 Series - DataProducts Interfaces
4000 Series - DataProducts Interfaces; Information only.
40U-007 4000 Series - High Speed Parallel Problems
4000 Series - High Speed Parallel Problems
40U-008A 4000 Series and the Intel NetPort
4000 series line printer will not communicate properly when connected to an Intel Netport device
40U-012 4470 / 4490 Serial Upgrade
Some models of 4470 and 4490 line printers were shipped with only the Centronics parallel interface.
40U-014 4000 Series - Commonly Used ANSI Commands
Information: 4000 Series - Commonly Used ANSI Commands
40U-016 4000 Series VFU Command Does Not Work
PROBLEM: The VFU Skip to Channel command ESC [ p1 ; p2; ! p does not work.
40U-021 4570 and 4590 to 4490 Conversion
The 4570/90 has only an IBM coax/twinax interface. For parallel or serial operation, it must be converted to a 4490XT.
40U-025 4000 Series - HP JetDirect EX Plus
PROBLEM: No printing, or incorrect printing when connected to an H-P Jet Direct EX Plus, 3 EX Plus print server.
40U-028 4000 Series - Ribbons Tearing and Jamming
PROBLEM: No printing, or incorrect printing when connected to an H-P Jet Direct EX Plus, 3 EX Plus print server.
40U-029 4000 Series - Print Creeping
PROBLEM: Text appears to creep up the page slightly, increasing with successive pages.
40U-030 4470 / 4490 FAULT: RIBBON JAM
PROBLEM: The printer displays FAULT: RIBBON JAM every 13 minutes of print time.
40U-031 4470/90-XT Continuous SELF TEST or LOADING .....WAIT
PROBLEM: At power up, the printer displays SELF TEST or LOADING .....WAIT continuously.
40U-033 4490XT SO and SI Control for Postnet Barcode
Existing applications cannot use SO and SI to turn Postnet barcodes on and off.
40U-034 4000 Series - Kiwi Upgrade
Flash code upgrade for KIWI interface board.
49U-001 4470 / 4490 - DataProducts to CENTRONICS Conversion
4470 / 4490 - DataProducts Interface to CENTRONICS Parallel Interface Conversion
49U-002 4470 / 4490 - Power Cord
Part number for the power cord

About TechNotes:

 
GENICOM has taken care to ensure that the information is complete, accurate and up-to-date. However, GENICOM assumes no responsibility for errors or omissions which may occur. All the information provided is subject to change from time to time at the sole discretion of GENICOM. This information is provided "as is" without warranty of any kind. GENICOM disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall GENICOM, or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if GENICOM, or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply. 

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