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4800 Series TechNotes

This page supports these models:
4810, 4812, 4840, 4840FS, 4842
4910, 4912, 4914, 4940, 4942, 4944
(including standard, e and plus models; standard, i and P cabinets)
TechNotes Quick Index
General       Windows Printing       IBM Connectivity       Page Printers       Intelliprint Page Printers

4800 Series Tech Notes\
4440-JetDirect 4000 Series and HP JetDirect
No printing, or incorrect printing when connected to an HP Jet Direct external print server. The printer may ignore control codes, double print, pause during printing, or print partial jobs.
40T-049 4800 TTMI Failures
Ribbon won't turn, turns slowly, or intermittantly hesitates.  Replacing the TTMI board appears to correct the above problem, but eventually the board fails again.
40T-053 48xx / 49xx Field Repacking Kit
AFTON series (48xx / 49xx) printers are physically damaged when returned from the field.
40T-054 48X2 / 49X2 No Communication
After initial power up or after the printer has been initialized the printer does not communicate with the host.
40T-055 48X2 / 49X2 Electrical Malfunction on GSGP board
48X2 and 49X2 products with a GSGP board (IGP/QMS SmartGraphics option) may not function.
40T-056A 48X2 / 49X2 Losing Top Of Form
Printer loosing paper registration or having numerous paper jams, especially with heavy forms.
40U-007 4000 Series - High Speed Parallel Problems
No printing, or incorrect printing when connected to an H-P Jet Direct EX print server, a Castille print server, a Pentium or 686 based PC, or other high speed parallel device. The printer may ignore control codes or pause during printing.
40U-008A 4000 Series and the Intel NetPort
A GENICOM 4000 series line printer will not communicate properly when connected to an Intel Netport Express XL, Netport II print server, or NetPort Express Pro
40U-016 4000 Series VFU Command Does Not Work
The VFU Skip to Channel command ESC [ p1 ; p2; ! p does not work.
40U-025 4000 Series - HP JetDirect EX Plus
No printing, or incorrect printing when connected to an H-P Jet Direct EX Plus, 3 EX Plus print server. The printer may ignore control codes, pause during printing, or print partial jobs.
40U-028 4000 Series - Ribbons Tearing and Jamming
4000 Series - Ribbons Tearing and Jamming
40U-029 4000 Series - Print Creeping
Text appears to creep up the page slightly, increasing with successive pages.
40U-034 4000 Series - Kiwi Upgrade
Flash code upgrade for KIWI interface board.
48U-001 48xx / 449x: Non-Standard Form Lengths in Windows Applications
When using custom form lengths in Windows applications remember that the Windows driver does not send an ANSI form length command to the printer.
48U-002 4800 Series VFU Command Does Not Work
The VFU Skip to Channel command ESC [ p1 ; p2; ! p does not work.
48U-003 4800 Series - Reset to Factory Defaults
4800 Series - Reset to Factory Defaults
48U-004 4800 Series - DataProducts Interfaces
4800 Series - DataProducts Interfaces
48U-005 4800 Series - Ribbons Tearing and Jamming
4800 Series - Ribbons Tearing and Jamming
48U-006 4800 Series - Print Creeping
Text appears to creep up the page slightly, increasing with successive pages.
48U-008 Ribbon Life Monitor
Message such as "50M" is displayed on the right side of the display.   "Check Ribbon" can also be displayed if the printer thinks it is at ribbon EOL (End Of Life).
48U-009 4800 Series ST: TTMI ERROR
The display shows ST: TTMI ERROR
48U-010 4800 Slow Printing
Printer will not print at rated LPM from TEST button.
48U-011 Setting M205/M305 IP Address
The M205 or M305's IP Address can be set from the printer's control panel.
48U-012 Packing the printer for shipment
To avoid shipping damage, use the shipping packaging kit
48U-013 Missing print on left side of the paper
The Ribbon Deck must be firmly seated.
gen_t_060 Instructional Videos
From the 4800 Operator's Guide CBT.
5000-08 Ribbon Issues
Conglomeration of 4800 Series and 5100 Series Ribbon Issues
About TechNotes:

 
GENICOM has taken care to ensure that the information is complete, accurate and up-to-date. However, GENICOM assumes no responsibility for errors or omissions which may occur. All the information provided is subject to change from time to time at the sole discretion of GENICOM. This information is provided "as is" without warranty of any kind. GENICOM disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall GENICOM, or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if GENICOM, or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply. 

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