TallyGenicom - Email Tech Support with Your Issue regarding Line Printers, Color and Mono Laser Printers, Serial Printers, Thermal Printers, Mobile Printers, Vehicle Printers, Dot Matrix, Printer Parts, and Supplies With World Class Printer Service

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Important Note: If you have a service contract, or your printer is currently under warranty, please call 1.800.426.4813, Option 1 for assistance or use this form, please include your contract number (if applicable). Printer under service contract or warranty will receive higher priority.

Please fill out ALL REQUIRED (*) information requested to avoid any delays.

About your request:
What is your support status?*	Under Service Contract (Enter number below) Under Warranty (check status if needed) None of the above.

What is your Service Contract Number?

About your printer:
1. What is The BRAND of Your Printer?*
2. What is Printer MODEL?*
3. What is the SERIAL Number? * Need Help?
4. What is the Part (or Catalog) Number?
About your host system information:
5. Operating System (such as WinXP, OS/2, etc.)
6. Connectivity (such as Parallel, Serial, TCP/IP, etc.)
7. Print Server (if any)
Describe issue in detail:
8. What errors or messages show on the printer display?
9. What errors or messages show on the host?

10. Please describe your current printing problem in detail.*

(*must be completed)	Printer Location and Contact Information
Name*
Company Name*
Address*
Address 2
City*
State/Province*
Zip/Postal Code*
Country*
Phone Number*
E-mail*

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