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Contact TallyGenicom Technical Support
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Technical
Support for End Users
- ·Legacy·
There
is no voice or e-mail support for Legacy products.
Legacy Product support is limited to what is available on our web site.
What are LEGACY products and where is the web site support?
- The
primary source of information on the setup and use of TallyGenicom
printer products and options should be the equipment provider
from which the product was purchased. Users of TallyGenicom printers
and options may also e-mail questions on the setup and use of
TallyGenicom products to the TallyGenicom technical support staff. Support
is provided on all currently manufactured products and on most recently
discontinued products. When submitting e-mail requests for technical
support please provide detailed information on the configuration
of the product, the problem description, printer interface being
used, system connected to, and the application generating the
print job data. TallyGenicom technical support agents will attempt
to close all questions within two business days provided adequate
problem information has been supplied.
Prior
to e-mailing your question to TallyGenicom technical support please check
our website for access to documentation, technotes, and drivers at:
Online Support
If you can not locate the information you need on our web site, send a
Support Request E-mail now. |
Technical
Support for Partners
Distributors and resellers of TallyGenicom products and accessories should call their
designated support line for both pre-sales and post-sales support
of TallyGenicom printers and options. Hours of operation are 8:00 AM to 5:00 PM EST.
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Technical
Support Hours of Operation
- Monday
through Friday: 6:00 AM to 4:30 PM PST/PDT.
- Please
be aware that our peak activity times are between 11:00AM and
2:00PM. Calling outside of this time frame may result in quicker
access to one of our representatives.
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