TallyGenicom - Technical Support

Intelliprint TechNotes

Intelliprint 9035
Intelliprint mL450
LN45

Intelliprint mL260
Intelliprint cL160
Intelliprint mL280+
microLaser 320
microLaser 401
microLaser 280
microLaser 210
LNM40
LN28
LN21

Many TallyGenicom TechNotes, FAQs, and TIRs contain items concerning HOST related: hardware, applications, operating system features and functions, etc.

These items are intended for users who have a core competency is using and configuring the particular Host that is being addressed. For example, configuring devices on an AS/400 requires the user to have System Operator skills and authority.

The TallyGenicom support staff can assist qualified users in implementing these items, but can not provide Host skills training.

Information

Printer Comparison Chart	Intelliprint Architecture	Intellipress E-Forms
TallyGenicom RCS Printer Management	Intellifilter Compatibility	MICR Check Processing
Paper Sizes and Compatibility

Drivers

Windows Drivers	Windows USB Drivers	NPP - Network Printer Port for Windows
UNIX Drivers	SAP Drivers	Mac Drivers
PPD Files

Support

Flash Code

TechNotes Index

Technical Specifications	Paper Specifications	Memory & Storage	Resetting the Printer
Printer Information	Upgrades	Printer Messages	Color Management
Printer Commands	Security	Fonts & Barcodes	Paper Handling
Job Capture	General	Page Printers	Network Connectivity
Windows Printing	IBM Connectivity	Mac Connectivity	Serial
OpenVMS	Imaging Issues	Packaging

Technical Specifications

IP-FEAT-01 23 Jul 2004	Intelliprint series: New Features
GEN-03 02 Apr 2004	Using Non-Specified Media and Dye Sublimation Toners Use of non-specified media or toner in TallyGenicom Color Laser products may void your warranty
9035-SPEC-01 13 Jul 2005	Intelliprint 9035 Paper Handling Specifications (Feeds and Speeds)
mL450-SPEC-01 14 Jul 2005	mL450, LN45 Paper Handling Specifications (Feeds and Speeds)
IP-SPEC-01 26 Apr 2004	mL260, mL280, mL280+, LN28 mL210, LN21, mL320, mL401, LNM40 Paper Handling Specifications (Feeds and Speeds)
IP-SPEC- 02 7 Apr 1999	Parallel Port Specifications This document provides technical details on the operation of the parallel port integrated into the Intelliprint controller.
IP-TONER-01 28 Jun 2002	Print Cartridge Specifications for the mL and LN Series (monochrome) The print cartridge is a single piece unit containing the OPC drum and toner. The toner is an advanced monocomponent that does not use a separate developer, and allows for a lower fuser temperature, better adhesion and high resolution.
IP-TONER-02 11 Feb 2003	Supplies Specifications for the cL160 (color)
IP- SPEC-03 27 Jan 2003	Intelliprint Controller Specifications Provides detailed specifications on the Intelliprint controllers.
IP-Environ- 01 5 Nov 2002	Environmental Specifications This table provides detailed specifications on the printer and operating environments.
IP-401+- 01 19 Feb 2003	Introduction to the mL401+ The mL401 controller can be replaced with the mL450 controller.
260-OPT-01 27 Mar 2003	mL260 and mL210 Compatibility Certain supplies and options are interchangeable between the mL210, mL210+, LN21 and mL260.
IP-TONER-03 5 Mar 2004	Toner Low Stop Feature mL280, mL280+, mL260, mL210+

Paper Specifications and Handling

Paper- 01a 1 Nov 2002	US Paper Sizes Listing of US paper sizes.
Paper- 01b 1 Nov 2002	ISO (Metric) Paper Sizes Listing of ISO paper sizes.
Paper- 01c 23 Dec 2002	JIS (Japanese) Paper Sizes Listing of JIS paper sizes.
Paper-02 1 Nov 2002	Paper Weights and Conversions Paper weights are measured by different standards depending on the country (US vs. metric) and the paper type. Converting between US and metric weights is a complex subject.
Paper-03 1 Nov 2002	Paper Types Paper types are graded by basic size, manufacturing process and usage.
Paper-04 1 Nov 2002	Dual Web Forms Dual web forms consist of two different print media joined together to form a cut sheet product. Common applications consist of a pressure sensitive label integrated onto standard bond paper. Dual web forms are supported in most page printers they comply with the specifications.

Memory & Storage

IP-MEM-01 28 Mar 2002	DRAM Memory For D Series Intelliprint Controllers RAM is used to expand the operating memory of the printer. Increasing RAM can allow the use of larger paper sizes, duplexing and higher graphics resolution. This note documents the options and configurations, and illustrates the various versions of memory used.
IP-MEM-02 25 Jun 2002	Hard Disk Options This note outlines the hard disk options available for the Intelliprint series.
IP-MEM-03 25 Jun 2002	Flash Memory Options The Flash memory options are used for the storage of PostScript based fonts, graphics and overlays. PCL fonts, macros, and overlays can be stored on the user flash and loaded into RAM on printer power up.
IP-MEM-04 6 Aug 2001	Flash Memory Option Changes For D Series Intelliprint Controllers The original Flash SIMM used in the Intelliprint series has been superseded by an new version. If an optional SIMM is installed in Flash Slot 2, this can cause some operational issues.
IP-MEM-05 28 Jun 2002	SDRAM Memory For S Series Intelliprint Controllers RAM is used to expand the operating memory of the printer. Increasing RAM can allow the use of larger paper sizes, duplexing and higher graphics resolution. This note documents the options and configurations, and illustrates the various versions of memory used.

Resetting the Printer

IP-RESET-01 13 Ja 2003	Reset the Printer to Factory Defaults The printer may require a return to factory defaults for any of the following reasons: The user may desire to return to default; Certain flash code upgrades may require a reset; The printer settings may become corrupted and cause errors or lockups.
IP-RESET-02 25 Jun 2002	Reset the NET32 Network Interface to Factory Defaults The network interface may require a return to factory defaults for any of the following reasons: The user may desire to return to default; Certain flash code upgrades may require a reset; The printer settings may become corrupted and cause errors or lockups.
IP-RESET-03 8 Jul 2002	Reset the OID The Operational ID signature contains the printer device information. If this string is corrupted, it will cause a SERVICE ERROR 01.

Printer Information

IP-SUMM-01 6 Feb 2003	Summary Page The Summary Page shows the present printer configuration, including the firmware revision.
IP-WEB-01 6 Feb 2003	Printer Web Page Printers connected TCP/IP using the internal network card have a built-in web page that allows control and monitoring.
IP-Menu-01 6 Feb 2003	Intelliprint Menus The Intelliprint series share a common menu structure. The iguide documents that structure.

Upgrades

IP-UPG-01 4 Feb 2003	Printer Firmware Upgrade TallyGenicom microLaser and LN series page printers with the Intelliprint controller have the operating system firmware located on a flash SIMM. The firmware can be flash upgraded by several methods.
EZWebCon-01 6 Feb 2002	Upgrading the Net32 Nework Interfaces with EZWebCon The Net32 network interface card uses flash memory and can be upgraded with EZWebCon.

Imaging Issues

ML280-IMAGE-01

mL280, LN28, mL402- Light Print, Blank Print or Black Print

Printer Messages

IP-MSG-01 14 Oct 2002	SERVICE ERROR xx When the printer display shows SERVICE ERROR xx, an Intelliprint controller error has occured.
IP-MSG-02 14 Oct 2002	Resolving SERVICE ERROR 02 and SERVICE ERROR 03 SERVICE ERROR 02 and SERVICE ERROR 03 indicate that the printer software encountered a situation it could not handle or that the processor received an invalid instruction.
IP-MSG-03 27 Mar 2003	WAITING The printer display shows WAITING.
IP-MSG-04 27 Jun 2003	LOAD XXX The printer display shows LOAD XXX (where xxx is a media source or size).
IP-MAINT-01 6 Aug 2001	User Maintenance Kits / MAINT REQUIRED To maintain print quality, the microLaser and LN series requires user maintenance at specific intervals. When the printer display shows MAINT REQD, the user maintenance kit needs to be installed.
CL160-MSG-01 7 Feb 2003	cL160 - CTD SENSOR DUSTY The CTD Sensor is part of the Automatic Density Control system. If the sensor becomes dirty, the printer will dispaly CTD SENSOR DUSTY.
IP-17 15 Dec 2000	Printer Errors Cannot Be Cleared. A printer error, such as a paper jam is displayed. After resolving the problem, the same error is still displayed.
IP-20 28 Jun 2002	CODE FLASH ERROR \| FIRMWARE UPGRADE The printer display shows CODE FLASH ERROR \| FIRMWARE UPGRADE.
IP-26 14 Aug 2001	NVRAM FAILURE xx When a problem occurs with the NV memory on the Intelliprint controller, the printer display shows NVRAM FAILURE xx.
IP-27 14 Aug 2001	NETx: ERROR xx When a problem occurs with the network, twinax, coax or serial interfaces the printer display shows NETx: ERROR xx.
mL401-08 6 Aug 2001	mL320, mL401, LNM40: PRINTING The printer display shows `PRINTING.`, but nothing happens.
mL401-09 15 Dec 2000	mL320, mL401, LNM40: STAPLE CART The printer display shows STAPLE CART and the printer is inoperative.
mL280-MSG-01 14 Aug 2001	mL280, LN28: E1 JAM TRAY/REGI or< E3 JAM REGI/FUSR The printer display shows E1 JAM TRAY/REGI or E3 JAM REGI/FUSR. No paper can be found.
mL401-04 7 Apr 1999	mL320, mL401, LNM40: 6-1 GATE OPEN The printer display shows 6-1 GATE OPEN.
IP-29 13 Jun 2002	mL320, mL401, LNM40: 6-7 FIN ERROR The printer display shows 6-7 FIN ERROR.
IP-30 2 Jul 2002	mL320, mL401, LNM40: 7-3 Compiler Safety Switch The printer display shows 7-3 Compiler Safety Switch.

Color Management

IP-color-01
7 Feb 2003

Installing a Color Profile
A CMS (color management system) must have available to it the characteristics of each device in the production process, namely their color "behaviors" and color gamuts. It gets this information from device profile files. A device profile enables the CMS to convert between a device's native color space and a device-independent reference color space. ICC (International Color Consortium) files provide a standardized cross platform format for device profiles. The CMS used on Windows platforms is referred to as ICM (Image Color Matching)

cL160-align-01
6 Jun 2003

cL160 Color Alignment
Color alignment should be performed whenever the printhead is installed or replaced.

Printer Commands

IP-CMD-01a 25 Aug 2004	PJL Command List
IP-CMD-01b 25 Aug 2004	PCL5e Command List
IP-CMD-02 11 March 2002	PCL Parameters The Intelliprint series printers now have the capability to modify the PCL parameters. This allows the user to setup the printer so that it emulates another PCL printer. By doing this, the printer can be used with systems where a TallyGenicom driver is not available.
IP-CMD-03 27 Mar 2000	Automatic Emulation Switching The microLaser and LN series can auto-switch between PCL and PostScript.
IP-CMD-04 9 Jul 2002	PostScript Commands The Intelliprint series include the Adobe PostScript 3 printer language.
IP-CMD-05 18 Jun 2004 4.03M	PCL6 Symbol Sets

HP (Compaq) OpenVMS

VMS-01 11 Dec 2002	OpenVMS Support for the mL and LN Series The TallyGenicom microLaser and LN series are supported by DCPS.
VMS-02 24 January 2002	Installing Printers Under OpenVMS via TCP/IP Most TallyGenicom printers can be attached to a Compaq OpenVMS host. This note documents the required references.
VMS-03 20 March 2002	Determining the Installed Version of DCPS How to determine the version of DCPS installled on an OpenVMS host.

Network Connectivity

IP-NET-01 6 Aug 2001	Nework Connectivity Options Several interface options are available for the microLaser and LN printers. Photos and part numbers of options are listed.
IP-NET-02 29 Nov 2000	Net32 Network Interface Print Server and Queue Names The Net32 NIC (Network Interface Card) has a default network printer name and two default service names. The service name is used as the queue name in NetWare and LPR/LPD configurations.
IP-NET-03 6 Aug 2001	Attaching to a Novel NDS Queue This note documents the steps required to attach a mL/LN series printer with the internal network interface card to a NetWare 4 NDS Queue.
IP-NET-06 6 OCt 2005	GL100 Network Interface Features
IP-27 14 Aug 2001	NETx: ERROR xx When a problem occurs with the network, twinax, coax or serial interfaces the printer display shows NETx: ERROR xx.
IP-RESET-02 25 Jun 2002	Reset the NET32 Network Interface to Factory Defaults The network interface may require a return to factory defaults for any of the following reasons: The user may desire to return to default; Certain flash code upgrades may require a reset; The printer settings may become corrupted and cause errors or lockups.
EZWebCon-01 6 Feb 2002	Upgrading the Net32 Nework Interface The Net32 network interface card uses flash memory and can be upgraded with EZWebCon.
IP-WEB-01 6 Feb 2003	Printer Web Page Printers connected TCP/IP using the internal network card have a built-in web page that allows control and monitoring.

Serial Connectivity

IP-Serial-01
6 Aug 2001

Serial Connectivity Options
A serial option is available for the Intelliprint series.

Fonts & Barcodes

IP-FONTS-01 26 Jul 2005	Intelliprint Series Font Sets The Intelliprint series include PCL and PostScript fonts.
IP-BC-01 26 Jul 2005	Barcode Options Options are available to add PCL fonts and barcodes to the Intelliprint series printers. This note documents the supported fonts and barcodes.
IP-BC-02 9 Apr 2001	Barcode Option Revisions The Barcode Plus and Barcode Extended options were updated in August 2001 (Revision B) and April 2002 (Revision C). This note outlines the revisions.
IP-BC-03 9 Apr 2001	Barcode Extended- Scaleable UPC-A 28691 Revision C of the Barcode Extended option added a new scaleable UPC-A barcode.

IBM Connectivity

IP-IBM-01 6 Aug 2001	IBM Connectivity Options IBM network interface kits are currently available for Coax SCS, Coax SCS/IPDS, Twinax SCS and Twinax IPDS.
IP-IBM-02 13 Mar 1999	SCS Fonts in Landscape Mode are too Tall The printer is attached to an IBM host with the internal SCS option. In jobs that print in landscape mode, lines of text touch vertically.
IBM-002 2 Oct 2002	Connecting a TallyGenicom Intelliprint laser printer to the AS/400 via a TCP/IP Remote Writer The microLaser and LN series printers can be attached to the AS/400 via TCP/IP by use of the printer's Network Interface Card.
IP-IBM-06 11 Jun 2003	Connecting a TallyGenicom IPDS Printer to the AS/400 via TCP/IP TallyGenicom IPDS printers with internal network interface can be attached to the AS/400 via TCP/IP

Paper Handling

ip-roller-01 10 Mar 2003	Feed Rollers Several models use the same feed rollers.
mL280-02 9 Feb 2001	mL280, LN28: Skew and Jam in Duplexer The duplex option is installed. When printing (simplex or duplex), jamming or skewing occurs.
mL401-05 7 Jul 1999	mL320, mL401, LNM40: Paper Jams in Face Down Tray With Finisher Attached The Finisher/Stapler is installed. Duplexing is enabled and/or the paper output is set to the Face Down Tray. When printing, paper jams in the DOC (Document Output Controller). This is typically seen during initial installation.
IP-15 30 Nov 2000	Printing Envelopes The Intelliprint series printers have features to print envelopes. For proper use, the user must understand the interaction between the feeder, the printer and the host application.
IP-23 15 May 2001	Using Prepunched Paper Prepunched paper must be installed into the paper tray in a different manner depending on whether the job is simplex or duplex.
IP-24 13 Aug 2001	Media Types Media types are used to adjust the printer to the paper type and to customize tray linking.
IP-12 26 Sep 2000	Tray Linking When tray linking is on, it is enabled for all trays of the same media size and type.

Mac Connectivity

IP-MAC-01
8 Jul 2002

Connecting an Intelliprint series printer to a Mac

Security

IP-SEC-01
5 Mar 2004

Security Features
The Intelliprint series printers have security features to control the level of operation available from the printer control panel and the printer web page.

lJob Capture

IP-CAP-01 27 Jul 2005	Capturing Print Jobs With Spooling Print jobs can be captured to the User Flash SIMM or the Hard Drive by use of the Spooling menu.
IP-CAP-02 27 Jul 2005	Downloading User Files Various types of files can be saved to the User Flash or Disk options. These files can be downloaded from the printer through the network interface.

Packaging

Color-Repack-01

cL160, T8016, T8024 Repacking

General Page Printer

Page-01 18 Sep 2000	Toner Vacuum A toner vacuum is an essential tool for cleaning toner and developer in a page (laser) printer. Standard vacuums are -NOT- recommended for cleaning toner. Specialized toner vacuums are available to do the job.
Page-02	Maintenance Log The maintenance log can be used to track consumables usage, error messages and resolution, and maintenance actions.
Page-04 2 Jul 2004	"DOS" Compatability Printers with PCL4, PCL5, PCL5e, PCL5c or Epson FX emulations are "DOS" compatible.