Support > Technical > Service Resources

Welcome to Resources for Service Providers

Tools and Information to assist printer service providers.

The site map of the Support section is as follows

  Training Program
TallyGenicom's knowledgeable Technical Support staff present in-depth, Hands-On Training Classes on current TallyGenicom products. The classes cover installation, setup, problem diagnosis, preventative maintenance, and service/repair

  TIRs
Service providers repairing TallyGenicom products can sign-up for access to our Technical Information Releases. The TIRs provide service information and tips relating to issues such as problem identification, repairs, parts, adjustments, consumables, product configuration, upgrades, problem prevention, and shipping damage prevention. The TIRs are searchable.

  Technotes
There are Technotes covering a broad range of subjects; product technical specifications, paper handling, IBM connectivity, network connectivity, windows applications, interfaces, consumables, printer initialization, etc. The technotes are arranged by printer model.

For Current Products, click on the Laser, Serial, Line, or Ink Jet printer links in the Site Map above, locate the printer model, then click on the Technotes link.

For Legacy, Discontinued, and other Non-Current Products, click on the Legacy Products link in the site map above.

  FAQs
Frequently Asked Questions contains both User Related and Service Oriented information. The FAQs and TechNotes are searchable.



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