TechNote  40U-013

4410 / 4440  Series

4410XT / 4440XT "rJ" Display
10-9-95 Ed Palmer

Models: 4410 / 4440

Summary:
 The printer displays "rJ" every 13 minutes of print time.

Resolution:
 


CAUSE: The use of non GENICOM ribbons, restuffed GENICOM ribbons, or non-XT 
       GENICOM ribbons; or a fault in the ribbon weld sensing circuit.

*** User Level Troubleshooting ***

CHECK THE RIBBON:

GENICOM 4410 / 4440 standard, non GENICOM ribbons, and restuffed ribbons do not have 
the weld sensor hole that the printer will look for.  Only GENICOM XT ribbons with 
weld sensor hole, part number 44A507014-G08, G09, and G11 should be used.  If the 
hole is not present in the ribbon, the printer will print over the weld, with a 
resultant loss of print quality.  The printer detects ribbon jams by sensing the hole 
every 12-13 minutes of print time.  If the hole is not detected within 13 minutes of 
previous detection, the printer reports a ribbon jam.

SENSOR CONTROL:  Ribbon jam detection may be disabled by setting control strap B13 (45) 
to 1.

CAUTION:  If the sensor is bad, the printer will print over the weld sensor hole, and 
can cause the ribbon to tear and jam.

Specifications subject to change without notice.
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TallyGenicom Technical Support.
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