Win-07

Windows NT / 2000 / XP / 2003
Deleting a Printer Driver
7 January, 2005 Ed Palmer

Summary: A printer driver is upgraded, and the version does not change. This occurs even if the printer is deleted and the new driver is installed.

Cause: When the printer is deleted, not all references to the driver get removed properly. This interferes with reinstalls of the same driver, especially when updated versions are reinstalled.

Solutions:

Windows XP / 2003

The driver can be deleted by:

- Delete the printer:

Select Start, then Printers and Faxes
Right click on the desired printer and select Delete
Select Yes
Leave Printers and Faxes open for now.

- Restart the spooler:

Select Start, All Programs, Administrative Tools then Component Services
Select Services (Local) then Print Spooler
Select Restar
After the spooler has restarted, close Component Services

- Delete the driver:

Return to the Printers and Faxes dialog.
On the top menu, click on File
Click Server Properties
Click the Drivers tab
Click the desired printer driver
Click Remove

Windows 2000

Manually delete the driver files- refer to Microsoft KB Article 135406
or
Use the Remove Printer Utility from HSM Informatik (scroll to the bottom of the page). This utility automatically deletes the driver files.
Version 1.3.4.0 (18 Dec 2001) of RemPrn can also be downloaded from GENICOM.

Windows NT

Manually delete the driver files- refer to Microsoft KB Article 135406
or
Use the NT Print Driver Deletion Utility by Wes Rosenberg. This utility automatically deletes the driver files.
Version 1.1.0 (2 Oct 99) of DelPtr can be downloaded from GENICOM.

If you have any questions or comments regarding this document, please contact TallyGenicom Technical Support.

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