| TRAINING PROGRAM
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TallyGenicom's knowledgeable Technical Support staff present in-depth,
hands-on training classes on current TallyGenicom products. The classes
cover installation, setup, problem diagnosis, preventative
maintenance, and service/repair. Classes are presented in
English only, so students must speak English.
Please review the General Course Outline.
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| COURSE SCHEDULES
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Classes are scheduled on a customer request basis. Class content and duration
can be adjusted to cover your specific needs. Contact
TallyGenicom
to arrange training that suits your schedule.
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| VENUES
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TallyGenicom provides service training at the TallyGenicom training centers
located in our facilities in Waynesboro, Virginia and Kent, Washington
(depending on which products are being covered), or at
a suitable remote site provided by the training requestor.
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The cost of training is $750 per day per student. Students are responsible
for all travel and living expenses incurred in conjunction with
attending a training course. Course fees include classroom training,
training materials for the course, and copies of training videos
or CDs if available.
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Training at Remote Sites will be considered for class sizes of
six or more persons. A company requesting training at their location will
bear the following costs in addition to the $750 per day per student fee.
- Transportation of all training materials from TallyGenicom to the customer
site
- Travel and living expenses of TallyGenicom personnel involved in the
presentation of the training sessions
- All losses incurred by TallyGenicom as a result of cancellations initiated
by the company requesting training
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Training at a customer site requires the customer to provide product
to be used during training in sufficient quantity for a recommended
ratio of one printer per two students. It is not recommended the
customer provide new product to be used for training purposes, only
used equipment in good working order and representative of currently
shipping configurations. TallyGenicom will bear no responsibility for the
condition of equipment used for training purposes or costs related to
restoration of equipment to the same condition it existed in prior
to use as a training unit.
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| REGISTRATION
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| Training at TallyGenicom facilities
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| Registration must be made no later than 14 days prior to the first day of
training.
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The registration process requires:
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- Select a training course
or contact
TallyGenicom Training
if you would like to discuss customized training.
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Submit a registration form (includes payment method and billing
information)
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| Training at remote facilities
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| Registration must be made no later than 30 days prior to the
first day of training.
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The registration process includes:
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Submit an Offsite Training Agreement form
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Submit a registration form (includes payment method and billing
information)
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| Course registration is considered complete only when acceptable
arrangements for payment are made and confirmed by TallyGenicom Order Entry.
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| METHODS OF PAYMENT
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| Acceptable methods of payment are via purchase order, credit card,
or company check. Purchase orders require favorable existing credit
terms with TallyGenicom.
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| CANCELLATIONS
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Refundable cancellations will be accepted up to 8 days prior to
the first day of a training course. Non-refundable cancellations will be
accepted within 7 days prior to the first day of the training course.
Cancellations initiated by TallyGenicom will result in either a refund
of registration fees or reservation in training course scheduled in
the future.
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